What should I do if my driver hasn’t picked up an order? Linh Lam Updated October 11, 2016 15:43 Follow Give Customer Care a call at 877-585-1085 and we'll sort it out. Related articles When will a driver show up to pick up my catering order? What menu is Grubhub using for my catering menu? Learn how to use Grubhub for Restaurants What is the difference between a 'Large' or catering order? What are scheduled orders? Comments 0 comments Article is closed for comments.