First, go to Transactions in Grubhub for Restaurants.
In the Transaction Details area, you can see details about each order including:
- Type of transaction, such as prepaid order, adjustments, or phone orders
- Date and time of the transaction
- Balance details, such as the total for the order and fees
To sort transaction details, click on the header you want to sort by, such as ID, Type, Restaurant, or Date.
View additional details about each transaction, such as customer information, menu items in the order, and special instructions by clicking on the transaction ID.
You can also listen to an audio recording of orders that customers place via the special number on your Grubhub menu. To do so, click on Phone Order to listen to each audio recording. These recordings are available for 60 days after the order has been placed.